Services

What a customer can do at your counter

Four everyday services that today mean a bus fare and half a morning. Offered where people already shop, each takes a couple of minutes.

Most requested

Cash withdrawal

A customer takes money out of their own bank account and walks away with cash in hand. They confirm it is them with a fingerprint, or with their debit card and PIN — whichever they are comfortable with.

This is the service that brings people back. Pensioners collecting their monthly payment, a labourer paid into an account they cannot easily reach, a family that needs cash before the shops close.

Works with accounts at most major banks
The customer is present and confirms the amount
A receipt is available for the customer to keep
Your commission is recorded as soon as it completes

What it looks like at the counter

1 The customer says how much they need and which bank they are with.
2 They confirm their identity themselves.
3 The amount is checked and confirmed with their bank.
4 You hand over the cash and the receipt.

Why it matters

Most people asking for a balance are deciding something: whether the wages arrived, whether they can pay the school fee this week, whether it is worth travelling to town.

It is a small service that costs the customer nothing but a walk, and it is often the reason they come to you first for everything else.

Balance enquiry

A quick check of what is available in the customer's account. No trip to a branch, no hunting for a cash machine that has money in it.

Answer in under a minute
The customer confirms their identity, the same as any other service
Nothing is stored on your counter afterwards

Mini statement

A short printed history of the customer's recent transactions — enough to see whether a payment arrived, or where the money went.

For customers who do not use a banking app, this is often the only way they can check their own account without asking someone else to do it for them.

Commonly used for

Confirming a payment arrived

Wages, a pension, or money sent by a family member.
Checking a deduction

An instalment or a charge the customer did not expect.
Keeping a household record

A printed slip for people who do not bank on a phone.

Two ways to serve the same customer

Fingerprint

For customers who do not carry a card, or have never been issued one.

Debit card

For customers who prefer a card and PIN, exactly as they would at a cash machine.

Card services

Not everyone is comfortable with a fingerprint, and not everyone has a card. Offering both means you can serve whoever walks in, rather than turning people away.

Cash withdrawal and balance enquiry, using a card and PIN
The customer enters their own PIN — you never see it
Same receipt, same record, same commission

Earnings & payouts

You should never have to ask what you earned

Commission is recorded against each completed service, the moment it completes. You can see today's earnings today — not at the end of the month, and not after a phone call to somebody's accountant.

Visible as it happens

Each service shows what it earned, alongside the transaction it came from.

Paid to your own account

Payouts go to a bank account verified in your name.

Statement you can check

A running record of what was earned, what was paid, and what is still due.

Find out which services suit your counter

Tell us where you are and the kind of customers you serve, and we will tell you honestly whether this is worth your while.

Talk to us See how it works