About us
The nearest bank should not be an hour away
We build the services that let a trusted local shop do the small, everyday banking jobs people would otherwise lose half a day travelling for.
Why we exist
A branch closure is somebody's whole morning
When a branch shuts or a cash machine sits empty, the cost does not land evenly. It lands on the pensioner who now takes two buses to collect a payment, on the daily-wage worker who cannot lose a morning, on the family that needs cash before the shops close.
Meanwhile there is already a shop on that street that everybody knows and comes back to. Our work is to let that shop offer the handful of services people actually need — and to make sure it does so properly, because trust here is local and it does not survive being broken twice.
We are not trying to replace banks. We are trying to close the last mile between a bank account and the person who owns it.
How we work
Four commitments we hold ourselves to
The customer comes first, including over our own counters
Say plainly when the answer is no
Keep a record that survives scrutiny
Answer the phone
What we do not do
Being clear about the edges
A short list, because knowing what something is not is usually more useful than another page of what it is.
We do not hold customer deposits
Money stays with the customer's own bank. We are the counter it reaches them through, not a place it sits.
We do not lend
No loans, no credit, no advances against a counter's earnings.
We do not let counters sign themselves up
Every service point is checked and approved by a person before it can serve anybody.
We do not sell customer information
What we hold exists to complete a service and answer questions about it afterwards. That is all.
Want to talk to someone here?
Whether you are a shopkeeper, a distributor, or a customer with a question about a counter — we would rather hear from you.